Privacy Policy

1. Introduction

Welcome to "Taiwan Subsidy Hub" (the "Site"). We are dedicated to providing rights information for migrant workers, new immigrants, and foreign friends in Taiwan, and we take your privacy very seriously. This policy explains how we collect, process, and protect your data. By continuing to use this Site, you agree to this Privacy Policy.

2. Information We Collect

To provide better multilingual services and accurate subsidy recommendations, we may collect the following anonymous information:

• Usage Data：Anonymous statistics such as pages viewed, language preferences, time on page, and referrer URLs (collected via Google Analytics).
• Eligibility Check Records：Answers submitted in the "Eligibility Wizard" (e.g., identity as a migrant worker, family status). These are completely de-identified and never contain your name, passport number, ARC number, or any personally identifiable information.
• Cookies：We use cookies to remember your language choice and for Google Analytics traffic analysis to optimize your experience.

[Important] We will NEVER proactively collect or ask for sensitive personal data such as your name, ID number, ARC number, phone number, or exact address.

3. Google Analytics

This Site uses Google Analytics 4 to analyze traffic and understand the needs of users from different countries. Google Analytics uses cookies to collect anonymous usage data (including browsing behavior and approximate geography).

If you prefer not to be tracked, you can install the Google Analytics Opt-out Browser Add-on to decline this data collection.

4. Advertising and Third-Party Services

To keep the Site free, we may display third-party ads such as Google AdSense. These ad networks may use cookies to serve personalized ads based on your browsing history. You can manage your preferences at Google Ad Settings.

5. External Links Disclaimer

This Site contains links to Taiwan government agencies (e.g., NIA, MOL) and NGOs. When you click these links, your privacy will be governed by their respective policies. We are not responsible for the privacy practices of external websites.

6. Data Security

We use HTTPS encryption for all data transmission and enforce strict access controls (such as Row-Level Security) via our Supabase database. Since we do not store personal identities, your privacy is highly secure with us.

7. Policy Updates

As our services expand or laws change, we reserve the right to amend this Privacy Policy. Major changes will be posted here with an updated date. We encourage you to review this policy periodically.

8. Contact Us

If you have questions about this policy or need language assistance, please contact us at:contact@subsidytw.com