What is 1955?
1955 refers to the 24-hour toll-free hotline for the protection of foreign workers established by the Ministry of Labor. Call us anytime you encounter any problems in Taiwan, including:
Wage withholding, late payment, or non-payment
Passport or residence permit withheld by employer
Physical abuse or sexual harassment
Poor working conditions, forced overtime work
Occupational injuries not properly handled
Need for emergency shelter or to escape danger
Any questions regarding Taiwanese labor laws
Language Services
All services are free, supporting the following languages:
| Language | Service Hours |
|---|---|
| Indonesian (Bahasa Indonesia) | 24 hours |
| Vietnamese (Tiếng Việt) | 24 hours |
| Thai (ภาษาไทย) | 24 hours |
| Filipino (Filipino/Tagalog) | 24 hours |
| English (English) | 24 hours |
How to contact us?
Phone Number: Dial 1955 directly (anywhere in Taiwan, toll-free)
Official Website: 1955.wda.gov.tw
You can also consult in person at the Foreign Workers Service Center in your county or city.
Emergency Shelter
If there are concerns about your personal safety (abuse, sexual assault, detention), 1955 can arrange emergency shelter, with complete confidentiality. Living expenses during the shelter period will be covered by the government.
Common Assistance Offered
Salary Disputes
Clarify salary calculation methods and assist in claiming unpaid wages.
Coordinate with employers to reissue wages or refer cases to labor inspection authorities.
Passport Confiscated
Employers confiscating passports is illegal (violates the Employment Service Act).
1955 can assist in pressuring employers to return the passport or coordinate police intervention.
Changing Employers
If the employer has committed illegal acts, you can apply for a change of employer or job.
1955 assists in confirming eligibility and processing the change of employment.
Important Reminder
Calling 1955 will not result in deportation, this is your legal right.
For any problems encountered while in Taiwan, 1955 is the first line of defense.
If you do not receive adequate assistance after calling, you can further contact migrant worker service centers in various counties and cities or NGOs (such as the Taiwan Migrant Workers Alliance).